Your registration to the event shall be voided if you advise us, in writing, within five (5) working days of signing up, that you no longer wish to receive our seminar services by delivering or sending (including by electronic mail) a written cancellation notice to us (hereinafter referred to as "Cancellation Notice"). We will then refund to you all monies or part thereof which you have paid to us under this Agreement within thirty (30) business days from the date we have received such Cancellation Notice.
By signing up, you acknowledge that you shall not be entitled to and shall not claim a refund other than by strict compliance with Clauses 1.1 1.2, and 1.4 hereof. You further acknowledge that any request for cancellation of the seminar services after the Cooling Off period as mentioned in Clause 1.1 above shall be subject to the sole discretion and approval of Vinceroia. Should Justin Ho agree to the cancellation, you shall be charged a cancellation fee of twenty-five percent (25%) of the seminar fee for the seminar services that you registered for. Cancellations shall only be allowed for up to 30 days before the seminar.
In the event you are unable to attend the event that you have booked and paid for, you are eligible to transfer your ticket to a nominated new attendee, subject to written notification to us that includes the full contact details of the new attendee that you have nominated. This written notification shall be submitted to us at least fourteen (14) working days before the event date, an administration fee of USD50 shall apply. Should you wish to transfer and attend the run of the seminar instead of the one you have booked and paid for, you are required to give written notice at least fourteen (14) working days before the event date, subject to approval by Vinceroia. If you have questions about our Refund Policy, feel free to drop us an email at support@vinceroia.com